Kopi77 Privacy Policy – Data Security Malaysian Users Are Our Priority

Kopi77 is an online sports betting and entertainment platform operating in Malaysia. We understand that user trust is our most valuable asset — and that trust is built on a foundation of robust, transparent data security.

This Privacy Policy explains in detail how kopi77 collects, uses, stores, discloses and protects your personal information when you use our platform — whether through the kopi77.im website, the kopi77 mobile app or any other services provided by kopi77.

This policy applies to all registered and unregistered kopi77 users, including anyone who browses our platform without creating an account. By continuing to use kopi77's services, you agree to the collection and use of your personal information as described in this Privacy Policy.

Kopi77 collects several categories of personal data depending on how you interact with our platform. Below is a complete table of the data types we collect:

Kopi77 collects your personal data through a variety of transparent and lawful means. It is important that you understand each of these data collection channels:

Kopi77 uses your personal data only for purposes that are legitimate, specific, and transparent. We do not process your data for any purpose beyond those stated below without prior notice to you:

• Service Provision: To create and manage your kopi77 account, process bets, handle deposits and withdrawals, and provide customer support.
• Identity Verification (KYC): Verifying your identity in accordance with anti-money laundering (AML) requirements and complying with relevant Malaysian laws.
• Security & Fraud Prevention: To detect and prevent fraud, account manipulation, money laundering, and any other unlawful activity on the kopi77 platform.
• Service Communications: To send important account notifications, transaction updates, changes to our terms, and security alerts.
• Platform Enhancements: To analyse usage patterns and improve kopi77 platform features, introduce new games, and enhance the overall user experience.
• Legal Compliance: Fulfilling legal obligations under PDPA 2010, Malaysian tax laws, and the requirements of relevant authorities.
• Responsible Gaming: Monitoring betting patterns to identify users who may need support related to responsible gambling and providing appropriate assistance.

Kopi77 does not sell or share users' personal data for third-party commercial purposes. However, in the following limited circumstances, kopi77 may need to share certain data:

• Payment Service Providers: Information required to process transactions is shared with Malaysian payment providers such as Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, and FPX banks. Such sharing is strictly limited to the data needed to complete the transaction.
• Technical Service Providers: Companies that assist kopi77 with technical operations — such as cloud computing, data processing, and cybersecurity services — may access certain data within the scope of their work and are bound by strict confidentiality agreements.
• Government Authorities: kopi77 will disclose data when required by a court order, Malaysian legal requirements, or a lawful request from a relevant law enforcement agency.
• Business Operations: In the event of a merger, acquisition or sale of kopi77 assets, user data may be transferred to the successor entity, subject to notification being given to affected users.

The kopi77 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security and understand usage patterns. Below are the types of cookies we use:

You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the kopi77 platform. For guidance on managing cookies in your browser, please refer to your browser's help section.

Kopi77 implements comprehensive technical and organisational security measures to protect users' personal data from unauthorised access, loss, destruction or improper disclosure:

• 256-bit SSL/TLS Encryption — All communications between users' devices and kopi77 servers are encrypted with industry-standard 256-bit SSL/TLS technology.
• Two-Factor Authentication (2FA) — Two-factor authentication is available for all kopi77 accounts as an additional layer of security.
• Tiered Access Control — Only kopi77 staff with specific authorisation may access users' personal data, and solely for legitimate work purposes.
• Regular Security Audits — kopi77 conducts regular independent security audits to identify and address vulnerabilities in our systems.
• 24/7 Threat Monitoring — Automated cyber threat monitoring systems operate 24 hours a day to detect and respond to any suspicious activity.
• Privacy Awareness Training — All kopi77 staff receive ongoing training on personal data protection and the handling of sensitive information.

Kopi77 retains your personal data only for as long as necessary to fulfil the original purpose for which it was collected, or as required by applicable Malaysian laws and regulations:

Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have several important rights regarding the personal data kopi77 collects. We are committed to making it easy for you to exercise these rights:

To exercise any of the above rights, please contact the kopi77 customer support team via email at support@kopi77.im or via Live Chat 24/7. We will respond to your request within 14 business days in accordance with Malaysia's PDPA requirements.

In certain circumstances, kopi77 users' personal data may be transferred to or accessed from other countries for technical processing or operational support purposes. kopi77 ensures that all such data transfers are protected by security measures that meet or exceed Malaysia's PDPA standards.

Any international data transfers will only take place subject to adequate safeguards, such as legally binding data processing agreements and internationally recognised standard security requirements. kopi77 does not transfer data to countries that do not provide a level of data protection equivalent to that of Malaysia.

Kopi77 is a betting platform strictly for individuals aged 18 years and above. kopi77 expressly does not knowingly collect, use, or process personal data from anyone under the age of 18.

Kopi77 implements age verification procedures during account registration and throughout the KYC process to ensure the platform is not accessed by underage users. Should kopi77 discover that data belonging to an underage individual has been collected inadvertently, we will take immediate steps to delete that data and close the relevant account.

Kopi77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or business operations. The date of the most recent update is always displayed at the top of this document.

For amendments deemed material — such as changes to data processing purposes or how data is shared — kopi77 will notify users via their registered email and/or in-platform notification at least 14 days before the changes take effect. This gives you sufficient time to review the updates and make an informed decision.

Your continued use of the kopi77 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your kopi77 account and stop using our services.

If you have any questions, concerns or complaints regarding this Privacy Policy or the way kopi77 handles your personal data, please do not hesitate to contact us:

If you are dissatisfied with kopi77's response to your privacy complaint, you have the right to escalate the matter to the Personal Data Protection Commissioner of Malaysia in accordance with the procedures set out under PDPA 2010.